J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

Training and Development Manager

Location: New York, NY

• Responsible for learning and development initiatives for global Fund Services business group, including Private Equity, Mutual and Hedge Fund Accounting, Derivatives, and Transfer Agency operations staff
• Support Worldwide Securities Services Technology team globally
• Provide performance consultancy with the business’ senior management to define training strategy mapped against business objectives
• Organizational development programs implemented in line with business change approach
• Create certification, assessment, measurement and evaluation to provide business impact as identified from business metrics
• Manage staff of trainers in regional offices globally as well as matrix managed teams
• Develop curriculum to include a blended solution, traditional classroom, elearning and virtual training sessions for client
• Perform needs analysis for client to determine recommended learning approach
• Designed and support web site for marketing of IT training offerings
• Instrumental in migration efforts to a single operating model requiring application training of staff in both local and offshore locations
• Member of Global Extended Training Leadership Team
• Develop business analyst rotation program, product academies, workshops, and various training initiatives for client
• Deliver classroom Management Effectiveness courses to Americas business client base
• Establish new hire induction orientation for incoming staff