We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units.

Director, Learning Solutions

LocationNew York, NY

• Created learning strategy for organization based on 70/20/10 learning model
• Drove the development of sustainable and continuous learning experiences that enables technical skills to be enhanced at all levels
• Decreased $5mil learning budget by 20% through the design and use of innovative learning tools
• Established a global Sales Curriculum uniquely designed to support the learning at a local level where continuous support is needed for reinforcement of skill development
• Consult with senior executives to align programs and curriculum with business strategies of growth, profitability and excellence
• Designed and implemented “conversational excellence” program across organization to empower 65,000 employees to have higher-level conversations to generate innovation and collaboration and to increase their quality of each conversation.
• Implemented the full rollout of a decision making tool (RACI) throughout the organization including facilitator training sessions, material development and broad scale support
• Run forums for Business Training Community of Practice across AIG to provide best practices, access to industry experts, and opportunity for knowledge exchange
• Responsible for Learning Management System and all administration of learning onto the platform (Cornerstone)
• Use innovative learning methods and technology delivery for training to all employees
• Produced virtual learning program with output to produce $1mil revenue generating business cases for Consumer business
• Built out and manage a team of twenty learning professionals which include instructional designers, graphics artists, learning advisors, elearning developers, learning administration for the LMS, training analysts, and project managers
• Member of HR Senior Leadership Team as well as Talent Management Leadership team